A small job that made a big difference
At JKFM, we don’t just patch things up and move on. We’re about lasting results, delivered with care and attention. When EssilorLuxottica reached out about a recurring lighting issue at SGH Tea Tree Plaza, we stepped in to sort it out properly.
The situation
The lighting issue wasn’t new. Previous repairs had been quick fixes that left more problems behind. A strip light was held up with visible cellotape, and there was a hole left under the cabinetry where access hadn’t been restored. Not only did it look messy, but it also created ongoing risk for staff and customers.
EssilorLuxottica needed someone who would take the job seriously and dedicate the necessary time to do it right.
How JKFM resolved the issue
We dispatched a JKFM technician to take a closer look. The temporary light fitting was removed and replaced with a new LED strip, all of which was installed using the correct fittings and care for a clean, long-lasting result.
While on site, our technician noticed another issue that hadn’t been reported. Near the main light switch was an exposed section of wall that presented a hazard to staff. Even though it wasn’t part of the original request, our technician secured the area on the spot to eliminate the risk immediately.
It’s this kind of attention to detail and commitment to safety that defines how we work.
The result
For EssilorLuxottica, this was more than a simple lighting upgrade. It showed the value of working with a facilities team that doesn’t just tick boxes, but actually pays attention. Instead of applying another quick fix, we delivered a proper solution that looked clean, worked well and removed any ongoing risk.
It also showed something our clients count on us for—spotting and sorting the stuff others miss. That exposed section near the light switch hadn’t been flagged, but we didn’t just walk past it. We fixed it then and there, because if it were our own workplace, we’d want someone to do the same.
The job was handled quickly, safely and without disruption, which meant EssilorLuxottica could keep running without the added hassle of follow-ups or rework. It’s that peace of mind that keeps clients coming back.
Need a facilities team that doesn’t miss the details?
If your business is tired of dealing with band-aid fixes or long-standing maintenance issues, we’re ready to help.
Talk to JKFM today, and experience what getting it done properly really looks like.
